Q： Can you help me reset my password?
A：Due to confidential issues and for your protection, all passwords are stored stored using one-way encryption and thus cannot be decrypted. Therefore, we are very sorry to say that we can't help you reset your password.
Q：Can anyone maliciously change my password?
A：Your password can be changed only with the link we send to your email address. No one can change your password unless someone has access to your email.